Frequently Asked Questions (FAQs)
What is MarketView Mobile® ?
MarketView Mobile® is a user friendly application for the mobile phone designed by TickerPlant Ltd., harnessing the power of wireless internet to the maximum, by making market participants and investors stay connected with the stock market and commodity market on a real time/continuous basis.
There are two versions of the product:
- MarketView Mobile® Gold (MVMG):
- With multiple scrips in MarketWatch on your mobile through Advanced GPRS
- Real time streaming quotes on your mobile through Advanced GPRS.
- MarketView Mobile® Silver (MVMSilver):
- Multiple scrips in MarketWatch on your mobile through normal GPRS.
How does one get started?
Following is an easy 5-step procedure to get started with Market View applications on your mobile phone.
- Step 1:
- Compatibility of Handset:
- Check Handset compatibility for the MarketView Mobile® service on the web site.
- Step 2:
- FOR MVMG: You will have to activate the Advanced GPRS service from your mobile service provider; the Advanced GPRS* service is called as:
- Mobile office for Airtel
- Vodafone mobile Connect for Vodafone
- BPL GPRS for BPL
- BSNL GPRS or Edge for BSNL
- Idea internet or Internet on Mobile for IDEA
- MTNL GPRS or EDGE for MTNL
- Reliance GSM Net for Reliance
- TATA DOCOMO INTERNET for TATA DOCOMO
- FOR MVMSilver: You need normal GPRS activated on your handset from your service provider & ask for the appropriate settings to be downloaded & saved on your handset.
- Airtel Live or NOP For Airtel
- Vodafone Live Connect for Vodafone
- BPL WAP for BPL
- BSNL GPRS or Edge for BSNL
- Idea GPRS for IDEA
- MTNL GPRS or EDGE for MTNL
- Reliance GSM Net for Reliance
- Pocket Internet for Aircel
- TATADOCOMODIVEIN for TATA DOCOMO
- Step 3
- Download the appropriate application from download links on the home page
- Step 4:
- Request for USER ID & Password.
- Contact Marketing @ 022-67694100 or mail at mobile@tickerplantindia.com
- Step 5:
- Activation:
- Open the application which has been downloaded in your handset
- Type in the user id and password
- Save password.
- Connect.
- Please follow the instructions in the flash demo/PPT for the product usage & navigation
- While using the application you can also send and receive calls & SMS depending upon handset to handset.
What is a GPRS connection and how do I activate it?
GPRS stands for General Packet Radio Service, using which you can connect your mobile phones to the internet.
- For MVM Gold, you will need to activate advanced GPRS on your number. Please contact your mobile service provider for the same.
- For MVM Silver, you will need to activate normal GPRS on your number. Please contact your mobile service provider for the same
How do I download the application?
It can be downloaded over-the-air from the site mentioned in our website. For more information please e-mail us at support@tickerplantindia.com
I am a prepaid Customer can I use MVM?
Yes, a prepaid customer can use MVM, subject to the condition that he activates his Advanced GPRS service from the service provider.
*Check Advanced GPRS charges from your service provider
What if I cannot connect to the application?
Check whether you have activated GPRS on your handset. You will need to activate GPRS on your number and then request for the GPRS setting on your mobile phone using GPRS Internet setting. For more details, contact your service provider's customer care number.
What if I change my mobile phone? Can I still access the same user id and application?
If you change your mobile phone, you will need to download the application and use the same User ID and password to access the application on your new mobile phone.
Can I use the service while I am in roaming?
Yes, you can use the service when you roam nationally or overseas as long as your GPRS service provider has the GPRS Roaming Agreement with the overseas operators. Within India, it depends on the local service providers in each state. Please contact your mobile service provider for more details.
Can I start a different application when MVM is running?
Yes, you can start any application on your device when MVM is running. However, this feature varies from handset to handset.
When the prices in the market stops refreshing, what does it mean?
When prices stop streaming/refreshing, it indicates that your GPRS connectivity or our server is down / stopped. Prices will also not refresh until the exchange market commences its daily operations.
Can I create my favorites stock watch list or profile of my portfolio?
Yes, you can. One can create multiple stocks lists based on his preferences. By default you will be able to watch the default profiles.
How many scrips can I add in each individual profile?
This depends on the version that you are using. For :
- M-Gold: 30 scrips per profile, maximum 5 profiles.
- MVM-Silver: 30 scrips in Market Watch & 10 scrips in Ticker profile.
